Morris surprises Neela with an unanticipated guest; Gates and a quiet young boy get locked into a stairwell.

Banfield is caught off guard when a man tries to steal her wallet; Dr. Dubenko returns to the surgery team; a family... Full summary

Neela is upset when she finds out Abby's good news second hand; the new chief, Catherine Banfield, and Abby disagree... Full summary

Dr. Banfield's arrival and attitude causes the ER staff to feel defensive; Gates and the new interns risk their lives... Full summary

Abby awakens after the ambulance explosion and rushes to check on Pratt; Sam and Gates rush to the scene; Morris and... Full summary

Gates worries that his relationship with Sam is not as serious as he thought; a drunken, mysterious patient (Steve... Full summary

The hospital psychologist works with Morris after his run-in with jewelry thieves; Neela is frustrated when Sheryl... Full summary

Pratt decides to fight for his relationship with Bettina, despite her reluctance; Neela treats a young couple but... Full summary

Neela finds out the aorta surgery on Sheryl Hawkins (Aida Turturro) has caused an infection; Abby discovers a serious... Full summary